Erma's Original Frozen Custard

Ice Cream & Gelato in Shelby Township, Michigan

4.8 (1,932)

CategoryIce Cream & Gelato
Address6451 Auburn Rd, Shelby Township, MI 48317
StreetAuburn Road
AreaShelby Township, Michigan
Phone(586) 254-3080
Google rating 4.8 (1,932)

Hours

Monday2–9 pm
Tuesday2–9 pm
Wednesday2–9 pm
Thursday2–9 pm
Friday11 am–9 pm
Saturday11 am–9 pm
Sunday11 am–9 pm

About Erma's Original Frozen Custard

Open Seasonally April 1st thru October 31st.

Erma's Original Frozen Custard is an ice cream shop in Shelby Township, Michigan. It is listed at 6451 Auburn Rd, Shelby Township, MI 48317, which places it among the local businesses of Shelby Township that residents and visitors turn to when they need this kind of service close by.

American bakeries range from wholesale operations that supply restaurants to neighborhood shops that sell bread, pastries, cookies and cakes over the counter, and many of them also pour coffee. Bagel shops boil and bake on site and sell out of favorite flavors by late morning; donut shops open before dawn and are often family-run; patisseries and cake studios take custom orders for weddings and birthdays and usually need one to two weeks' notice. Ice cream parlors, gelato shops and frozen yogurt bars are seasonal in the northern states and year-round in the South and on the West Coast. Prices are posted per item, by the dozen or by the pound, and most shops now take cards and mobile payment.

The business lists hours on 7 days of the week. On most of those days it is open 2–9 pm. As with most places, expect changes around holidays; the phone number below is the fastest way to confirm. The listed phone number is (586) 254-3080. Many businesses also reply to text messages on the same number if it is a cell phone. Its website is ermascustard.com, where you may find menus, price lists or booking options.

On Google it holds a rating of 4.8 out of 5 from 1,932 reviews, which is a strong result for an ice cream shop in Shelby Township and suggests consistent service.

Shelby Township is in Michigan, in the Midwest, where summers are warm, winters are cold and snowy, and most errands are done by car; businesses keep steady year-round hours with the usual holiday changes. Traffic in Shelby Township peaks on weekday mornings and afternoons, so allow extra time then. Addresses read from the street number up to the city, state abbreviation and five-digit ZIP code; the map link on this page shows the exact spot.

Looking for alternatives? Browse all ice cream & gelato in Shelby Township or explore other categories in the area from the links below. If you own or manage Erma's Original Frozen Custard, you can claim this listing to correct details, add photos and a description, and receive a verified badge. Everyone else can help by leaving an honest review on Google after a visit.

Latest Google reviews

The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.

David Foss 2 months ago

Sometimes when you go back to childhood haunts, there is usually something missing. The food isnt as good, the service has given way to complacency...it rarely meets the expectations of your youth. I can say Erma's is just as good if not better than when I used to frequent it in the mid 90's. Truly an institution and a gem.

Lucas Horle 2 months ago

I’ve been a customer at Erma’s for years, and it’s sad to say that this place is nothing like it used to be. It was always somewhere I looked forward to going, but my last two visits have completely changed my opinion. The biggest issue has been the customer service. The employees have been rude, dismissive, and acted like helping customers was an inconvenience. On one visit, I asked if they could put chocolate in the bottom of my waffle cone and was told no, despite it being a common request at many ice cream shops. On my most recent visit, they made my order incorrectly. Instead of simply apologizing and remaking it, they insisted I throw the incorrect one away first. Since someone nearby wanted it, I gave it to them rather than letting it go to waste. Because I didn’t throw it in the trash, they refused to remake my order and gave me attitude the entire time. I’ve never been treated this way at Erma’s before, and it’s incredibly disappointing to see how much the customer experience has declined. A little kindness and common sense would have turned the situation around, but instead I left frustrated and feeling disrespected. After years of being a loyal customer, I’ll be taki

Paula Lorbert 3 months ago

Excellent chocolate custard in a chocolate sundae!! I dare say the BEST I've ever tasted!!

Phil Chen 4 months ago

Great place for a sweet treat. The ice cream and frozen custard are both delicious, and there are plenty of flavors, toppings, and mix-in options to choose from. Everything tasted fresh and well made, and it was hard to decide what to order because there were so many good choices. Definitely a spot we'll be coming back to.

Fadi Zaya 5 months ago

I had a great experience here when i came to order a triple chocolate parfait. A kind man in glasses helped me order it just the way i wanted and patiently assisted me with the many different choices. Strongly recommend coming here to celebrate!

All reviews on Google β†—

Frequently asked questions

Where is Erma's Original Frozen Custard located?

Erma's Original Frozen Custard is at 6451 Auburn Rd, Shelby Township, MI 48317, in Shelby Township, Michigan. Use the β€œOpen in Google Maps” button on this page for directions.

What kind of business is Erma's Original Frozen Custard?

Erma's Original Frozen Custard is listed as an ice cream shop.

What are the hours of Erma's Original Frozen Custard?

Published hours are Monday: 2–9 pm; Tuesday: 2–9 pm; Wednesday: 2–9 pm; Thursday: 2–9 pm; Friday: 11 am–9 pm; Saturday: 11 am–9 pm; Sunday: 11 am–9 pm. Hours can change on holidays, so call before a special trip.

Is Erma's Original Frozen Custard open on Sunday?

Yes, on Sunday it is open 11 am–9 pm.

What is the phone number of Erma's Original Frozen Custard?

You can call Erma's Original Frozen Custard at (586) 254-3080.

How is Erma's Original Frozen Custard rated on Google?

Erma's Original Frozen Custard has a Google rating of 4.8 out of 5 from 1,932 reviews.

Does Erma's Original Frozen Custard have a website?

Yes, the website of Erma's Original Frozen Custard is ermascustard.com (linked on this page).

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